No, a user should only have one account.
If you go to "Log in", click "I forgot my password" and follow all the steps.
Once an account has been deleted, this action is irreversible and it´s not possible to recover a deleted account in any way.
It´s quite easy, all you need to do is to download the app (if it´s not already downloaded automatically on your new device) and log in to your account using the same credentials you used when you first created your account.
If you have forgotten your password, you can always reset it by clicking on the "I forgot my password" button from the log in page.You can delete your account directly from the game itself by clicking on your profile, click on "Update profile". At the bottom of the window you´ll find "Remove account". Once you click this link your account will be deleted, this will be irreversible and you won´t be able to recover your deleted account in any way.
No 😊 If you do, you´ll be able to enjoy the full experience we´ve worked hard to develop for you, like social games, championships, sending and receiving private messages and friends´ requests, etc.
However, you can choose to not register and play solo anyway.
Remember that the only way to accumulate points, track your progress and go up a level will be if you are registered and logged into your account.There could be two reasons for this to happen:
Yes. From "Settings" on the home, you´ll find the option "Cards". Click on the right and left arrow to see the different type of cards you can choose from and select the one you like the most!
You´ll even be able to change the back of the card 😊
From the home, go to "Profile", then click on "Update profile". You´ll find the button "Change", where you´ll be able to choose from our own avatars.
If you are a Gold subscriber you´ll also be able to upload your own personal photo stored on your device, from the option "Upload image".
Of course! You can choose from a variety of card types. You can also change the back of the cards, the board colour and pattern. You can also choose to have sounds on the game or not and the game speed.
Equally you can choose to show when you´re online or not or to allow to receive private messages and to receive friend´s requests.
Finally, you can choose to have the game´s chat option enabled or disabled.
As you can see you have various different ways to make the game your own!Yes 😉 From the home on the app, go to "Settings", then scroll down to the bottom and select if you want to show your online status to every player, only to your friends or to no player at all.
It´s easy. From the home on the app, go to "Settings", then scroll down to the bottom and select whether to receive friends´ requests or not.
From the home on the app, go to "Settings", then scroll down to the bottom and select if you want to receive private messages from any player, only from your friends or from no player at al.
Yes. From "Settings" on the home, you´ll find "Sounds" at the top. Click "No" and you´re sorted!
This will also remove the notification sound within the game.
If you´d like to leave a game before it finishes, you can open the menu icon at the top and then click to abandon the match. This way you´ll go back to the home, where you´ll be able to choose a new game mode or restart a new game against a different opponent.
However, beware that if you abandon too many games in a short period of time the system unfortunately you won´t be able to play for some time. This is in order to avoid spoiling the experience to all players involved.
You can… but since it´s not fair for the rest of the players in the game, if you leave an online match too often, you´ll have to wait for a few minutes to play again.
This also protects other players from a non-sporting behaviour if a player used this approach regularly as it spoils the experience for everyone.
Remember that if you receive any messages that bother you while playing, you can report the player and also disable the chat option within the game.
If you win a game you´ll be assigned the following points:
Instead, an unfinished game will assign 0 points to the player that has left the game.
The points won will contribute equally towards the personal stats as well as the monthly ranking.
You can play from your browser from your PC, tablet or mobile phone if you choose. You can also play directly from the app on your phone and/or tablet.
You´ll be able to play social matches or ranked matches towards the monthly ranking.
If you choose to play socially it can be:
If you choose to play socially the points obtained within the matches will contribute solely towards your personal profile/stats.
If you choose to play competitively towards the monthly ranking, the points obtained within the matches will contribute equally to both your personal profile/stats and the monthly ranking.
Levels are meant to represent a player´s ability. As matches are won and points are assigned to the winner, once the number of points reach certain established benchmarks, the player will be going up in levels automatically.
The first levels are easier to reach while the higher ones will require from dedication and skill.You will be able to continue playing and going up in levels up until the 100th level!Scroll directly to your own "Friends" section and click on "Play"
Sure! Every month there is a new ranking, starting on the 1st day of the month. Anyone can take part; all you need to do is register an account and choose to play the online ranked matches.
You´ll be able to track your position on the ranking and you will be featured as one of our monthly leaders if you finish on one of the top positions. Give it a go!
There are two types of rankings, the daily and the monthly ones. Both apply to all 4 game modalities, the multiplayer one as well and the 3 single player ones (beginners, good and experts).
The daily ranking is reset daily while the monthly one is reset monthly 😉
Those in the top positions in the monthly ranking will be featured on our website.Sure! You can play directly on your browser, be it on a mobile device, tablet or from your PC. We´ve worked hard to offer the same experience on all our platforms so give playing on the browser a chance and we´re sure you´ll love it!
If you´re using an old software version on your phone, you may find that our apps are not supported, in which case you can choose to update the software version on your phone to the latest one to continue enjoying playing on the app, or quite simply play directly from the browser instead.
All of them. You can literally play on any device you may have, smartphone (both iPhone and Android), tablet or PC. You can choose to download the app to play on a mobile device or play on a browser on your PC.
Log in using the credentials you used to create your account and you´ll be able to access your account from any device you wish to play from. We´ve worked hard to offer a seamless experience for your account across all devices so you can pick it up where you left off and continue accumulating points, badges, escalating levels and positions on the ranking.
At the top of our Home on the app, you´ll find the button "Upgrade". All you need to do is click on it and choose a weekly or a monthly subscription.
Plus if you haven´t benefited from it yet, you´ll be able to enjoy a free trial to give you a taste of all the benefits you´ll enjoy from being gold!
Our gold subscription is only available through the app. You won´t be able to upgrade to Gold through the browser. However, once you have upgraded through the app you´ll be recognised as a Gold member also when accessing your account through the browser, as long as you use the same log in credentials you have used to upgrade to Gold.
ur Gold members enjoy our most valued features, mainly a seamless ad-free gaming experience, as well as:
It´s immediate! Don´t wait any longer and upgrade now!
Good question. The answer is… yes!You´ll be able to enjoy a free trial to give you a taste of all the benefits you´ll enjoy from being gold, as long as you haven´t benefited from the free trial yet 😉
Yes. The membership will renew itself, whether you´ve chosen a weekly or a monthly one.
What does this mean exactly? If you have chosen a monthly membership, at the end of the monthly period from the time you upgraded the subscription it will renew unless you cancel it at least 24h before its due.
You can always cancel the subscription if you wish, but remember you´ll lose access to all its benefits!
If you use an iPhone and are subscribed through the Apple store, follow the steps from this link: https://support.apple.com/en-us/HT202039
If you use an Android phone and are subscribed through the Google Store, follow the steps from this link:https://support.google.com/googleplay/answer/7018481
You´ll lose our ad-free seamless gaming experience. Instead you´ll start seeing some ads at times. This help us fund our games and our sites, for which we rely on ads in order to continue offering a free service across all our platforms for all those users that prefer not to upgrade to Gold.
Unfortunately, you´ll also lose access to some special features:
No. All our games work separately at all levels, with their own championships, where you´ll be able to meet different people and create different lists of friends and have your own personal level and stats for each specific game.
Equally, they all run their own subscriptions. That also means that you can enjoy a free trial from all of them! Go and give it a go, we can´t wait to show you the experience of being one of our Gold members.When you block a player you won´t encounter again this player on a one-to-one match so you won´t have to face this person one on one. However, if other players are involved (4-player matches) anyone will be able to join your table.
You can report a player to our team, which you can do from the user´s profile or within the chat option when playing a game.
You can also block a player that you find offensive in any way. This means that the player won´t be able to send you private messages or play against you on a 2-player match.
Remember that if you are a Gold member you can block an unlimited number of players. If you are not, you can block up to 5 players if you start at the level 1. As you go up in levels you´ll be able to block more players.
However, if you wish to be able to block an unlimited number of players from the start, feel free to upgrade to Gold. As well as being able to block as many players as you wish, you´ll enjoy many other features.
Also, remember you have the option to disable the chat inside any match if you encounter unpleasant behaviour via chat.
If you are at a level 1 you can block up to 5 players. As you go up in levels you´ll be able to block more players.
If you are a Gold member you can block an unlimited number of players. Therefore, if you wish to be able to block an unlimited number of players, feel free to upgrade to Gold. As well as being able to block as many players as you wish, you´ll enjoy many other features.
No, you can block players anytime you like. However, if you are starting at level 1 you´ll only be able to block up to 5 players. As you go up in levels you´ll be able to block more players.
If you are a Gold member you can block an unlimited number of players from the moment you upgrade, it´s just one of its perks 😉.
So if you wish to block an unlimited number of players, feel free to upgrade to Gold. As well as being able to block as many players as you wish, you´ll enjoy many other features.You can go to your friend´s list. Then click on "View blocked players". You´ll be able to see all the players you have blocked and you can click "Unblock" on any player you wish.
Go to any player´s profile, click on their profile pic and click on "report".
It´s your way to make our team aware of any player that may be behaving incorrectly, so that we can act accordingly. We take your enjoyment within our games very seriously and aim to provide a safe and light-hearted environment where you can relax and play.
From the home, go down to the friends area. You can either "Add friends" within the "Friends list" section or go directly to "Invite friends". You´ll then be able to search a user by its user ID.
If you are at a level 1 you can add up to 5 friends. As you go up in levels you´ll be able to add more friends.
If you are a Gold member you can have an unlimited number of friends. Therefore, if you wish to be able to have an unlimited number of friends, feel free to upgrade to Gold. As well as being able to add as many friends as you wish, you´ll enjoy many other features.If you go to the friends area within the game, you´ll find the "Invite friends" button. You´ll then be able to share the link shown through the different functions available from your device.
Yes, you can disable the chat option inside any specific match in a game.
On these games there are pre-defined messages to choose from to communicate within the game.
Rest assured that you´ll be able to chat freely on the other types of games, as long as the other players have chosen to allow the chat option too.
You can report a player for unpolite behaviour. From within the chat window that you can find at the top right corner, you´ll find the "Report" option too.
You can also choose to disable the chat function. Click the same chat icon on the top right corner and click "Disable chat". That way you can continue to play undisturbed.We rely on advertising to help fund our site and continue to provide a quality service for our users completely free of charge across all our platforms. We thank you in advance for allowing ads on our sites and help us help you this way.
If you´d like to have an ad-free experience, you´re welcome to try our Gold membership for free. You won´t only be able to enjoy a seamless gaming experience without any ads, but also other special features like:
You can go to "Contact" on our menu and send us a message. We´ll then review it, although due to the volume of feedback and overall communication we receive from our users we may not be able to respond promptly. Rest assured that your message will be read and taken into consideration. Thanks in advance for your feedback 😊
It´s usually called bad luck 😉 Our algorithm treats every player equally and does not have any specific preference for one player or another. We´d suggest for you to practice more and you may be able to improve your gaming skills that way.